Back to Home

Frequently Asked Questions

Find answers to common questions about our services, appointments, and insurance coverage.

Insurance

We accept all major providers

We work with all major health insurance companies to make your care as accessible as possible.

Bupa
AXA Health
Vitality
Aviva
Cigna
WPA
Allianz
Simply Health
Healix
Freedom Health

Frequently asked questions

You can book online through our website, call us directly, or email us. We aim to respond to all enquiries within 24 hours.

No, you don't need a GP referral to see our specialists. You can book directly with us.

Please bring any relevant medical records, imaging results, and a list of current medications. Wear comfortable clothing.

Initial consultations are typically 45-60 minutes. Follow-up sessions are usually 30-45 minutes.

General Questions

What should I expect during my first appointment?

Your first appointment will include a comprehensive assessment where we'll discuss your medical history, current symptoms, and goals. We'll perform a physical examination and create a personalized treatment plan tailored to your needs.

How long does a typical treatment session last?

Initial consultations typically last 45-60 minutes, while follow-up appointments are usually 30-45 minutes. The exact duration depends on your treatment plan and specific needs.

Do I need a referral from my GP?

No, you don't need a referral to book an appointment with us. However, if you're using private medical insurance, some policies may require a GP referral. We recommend checking with your insurer.